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Applied Support Benefits

Gold Support

With Gold Support, your business can:

  • Leverage phone, email, online chat, and the customer portal, the Applied Community
  • Access Knowledge Base, a database of more than 13,400 solution and product information articles available for technical assistance at all hours
  • Contact Applied during standard business hours for support

Platinum Support

To enhance your operations, Applied offers premium Platinum Support to address complex challenges. Platinum Support includes:

  • Dedicated technicians who specialize in enterprise-grade support
  • Priority status for escalated issues to keep your business running smoothly
  • Scheduled after-hours service for software upgrades
  • 24/7 emergency service with an emergency cell number

Contact Us

Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.