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Applied CSR24

The leading cloud-based insurance customer self-service software

  • Deliver anytime, anywhere mobile customer self-service
  • Automate information exchange directly from insurers to the insured

Clients need to interact with their insurance brokerages long after the regular workday or work week has ended. Applied CSR24 is an insurance customer self-service software solution that allows your insureds to obtain proof of insurance, access insurance documents, make premium payments, report First Notice of Loss and track claims processing through an online client portal or mobile app that is custom branded to your brokerage. By providing greater flexibility and servicing options, your brokerage can increase client satisfaction, build client loyalty, and deliver a more competitive business proposition.

Key Benefits

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Applied CSR24 enables your brokerage to:

  • Deliver 24/7 multichannel customer service to your insureds
  • Improve customer retention rates and increase new sales opportunities
  • Automate operations and improve staff productivity

See what our customers say

"We have reduced our mail costs by 40% in a 7-month period."

Michele Stiller
VP Operations

Applied CSR24 Resources


Applied CSR24

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"Ways To Engage" Inforgraphic

Understanding Multichannel Engagement

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Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.