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Applied CSR24

Deliver a more connected 24/7 customer experience

To meet changing consumer demands, your business requires advanced software to provide superior omnichannel service to drive growth and profitability. Applied CSR24 delivers a redesigned and modern customer self-service portal with improved navigation and user experience. Applied CSR24 enables you to further elevate your customer experience and improve productivity through enhanced online customer self-service capabilities and tighter workflow integration.

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Extend omnichannel customer service

Provide your customers a broker-branded online portal and mobile app for anytime, anywhere access to their insurance information. Give them the freedom to view their policy online, request changes, and issue their own insurance forms. Provide your customers the freedom to review premium renewals, including current premium and alternative premium options, renew, and pay all via your online portal.

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Deliver mobile customer service and build loyalty

Extend your online customer self-service offering via a native, bespoke branded mobile application for iOS and Android smartphone devices. Available at the tap of an icon, your customers have quicker, more convenient access to insurance information whenever and wherever they need it.

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Reduce administrative tasks

By automating customer service capabilities, staff have additional time to focus on revenue generating activities.


Applied CSR24 is available now in the Republic of Ireland, the UK, Canada and the U.S.


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Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.