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Applied CSR24

The leading cloud-based insurance customer self-service software

  • Deliver anytime, anywhere mobile customer self-service
  • Enable information exchange directly from insurers via the brokers to the insured
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Clients need to interact with their insurance brokers long after the regular workday or work week has ended. Applied CSR24 is an insurance customer self-service software solution that allows your insureds to access insurance documents, request changes, report First Notice of Loss and track claims processing through an online client portal or mobile app bespoke branded to your business. By providing greater flexibility and servicing options, your brokerage can increase client satisfaction, build client loyalty, and deliver a more competitive business proposition.

Key Benefits

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Applied CSR24 enables your business to:

  • Deliver 24/7 omnichannel customer service to your insureds
  • Improve customer retention rates and increase new sales opportunities
  • Automate operations and improve staff productivity

See what our customers say


"The insurance industry is going in a direction where it's important to provide clients with 24/7 instant access, and we are able to provide that with Applied CSR24."

Paul Cotterill
Insurance Manager

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Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.