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Applied Support

Applied Support provides the people, processes and technology required to run your business smoothly and continuously without interruption so you can focus on the business of insurance.

Applied Support is committed to your success in every area of your business. We work to ensure you are taking advantage of every aspect of Applied technology to drive success at your brokerage. Recognised for excellence, Applied Support offers the insurance software knowledge, resources and on-demand assistance that allow you to efficiently implement and maximise your technology investments throughout your partnership with us.

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Product Benefits
Connect with Technology Experts

To ensure your business gains the most from your Applied technology, Applied Support offers a level of technical and insurance expertise unmatched in the industry. Our support managers have more than 227 years of collective experience and an average tenure of 20 years. Collective experience combined with innovative service tools and proven support process methodology empowers your business to achieve growth and drive success.

Optimise Operations with Proven Processes

Consistent, proven processes assure all your service issues and enquiries are resolved quickly and efficiently. We perform ongoing quality control measures to ensure Applied Support meets your requirements with call, email, portal monitoring and customer satisfaction surveys, keeping our support team agile and in touch with customer concerns. 

Applied Support Quick Facts:

  • 93% of Applied clients are satisfied with our support services
  • ₤10.5 MILLION: Amount spent globally by us each year to deliver exceptional customer service
  • Launched the new Call Back service in 2014 for all UK customers
  • 24/7 online call logging, update and tracking facility
  • Applied clients can access 14,900+ articles in our Knowledge Base online research portal

For more information about Applied Support and other Applied solutions, call us at +44 (0) 1273 852000 or Contact Us.