Applied CSR24 is the leading online insurance self-service application that enables insurance brokers to provide anytime, anywhere customer service.
Customers need to interact with their insurance brokerages long after the regular workday has ended. Applied CSR24 is an insurance customer service software solution that allows your insureds to handle pressing issues even after your business has closed for the day. It keeps your brokerage in contact with customers before, during and after any emergency.
Multichannel servicing online and offline is a competitive advantage that enables brokers to meet the changing customer service expectations of today’s insurance policyholders. Applied CSR24 provides a secure platform for online customer self-service that offers policyholders anytime, anywhere access to their insurance information.
By extending 24/7 access to your insureds, your business can:
- Increase sales
- Improve client retention rates
- Operate more efficiently
Improve customer service and increase retention by providing customers and sub-agents anytime, anywhere access to their insurance information online
Create a customised, branded portal that enables brokers to offer personalised service to both customers and sub-agents
Seamlessly integrate with Applied TAM to drive down operational costs and mitigate risk from potential errors and omissions (E&O)
Applied CSR24 MobileInsured enables you to extend your online self-service offering via a native, branded mobile application for i0s and Android smartphone devices. Available at the tap of an icon, customers will have quicker more convenient access to insurance information while on-the-go. Customers now have an additional choice in service offerings, Applied CSR24 MobileInsured increases brokerage awareness by branding the app for your brokerage.
For more information about Applied CSR24 and other Applied solutions, call us at +44 (0) 1273 852000 or Contact Us.