IVANS Launches IVANS Exchange 2016 to Drive Download Adoption
Latest release introduces view for carriers and MGAs to manage agency download connections for a more connected distribution channel
Tampa, FL – Nov. 17, 2015 – IVANS Insurance Solutions, a division of Applied Systems, today announced the launch IVANS Exchange 2016, the latest release of the online tool for carriers, MGAs and agencies to quickly view and manage their download connections and activity. IVANS Exchange 2016 introduces visual dashboards and reports for carriers and MGAs to view and manage their agency download connections to identify new agency connection opportunities and drive growth through more connected distribution channels.
IVANS Exchange 2016 provides carriers and MGAs a comprehensive view of their current and potential download activity with agencies through on-demand agency connections reports and download usage reports – by individual agency, individual lines of business, and for all agency partners. IVANS Exchange 2016 provides carriers and MGAs a single location to manage agency download services and measure download adoption against industry average benchmarks, improving productivity by reducing time spent managing one-off agency requests and increasing data-driven insights on future agency partner download opportunities.
"Agent demand for download is increasing, and carriers have lacked a mechanism to efficiently manage their agency download connections and requests," said Paul Warga, vice president of Product Management, IVANS Insurance Solutions. "IVANS Exchange 2016 enables carriers and MGAs to proactively manage agency download connections, evaluate opportunities to further automate their agency distribution channels, and strategically plan their interface roadmap based on data-driven insights and industry benchmarks."
Key capabilities of IVANS Exchange 2016 include:
- Agency Connectivity Dashboard: carriers and MGAS can view and manage current and potential download activity with their agencies. Dashboard graphs are dynamically responsive and can be filtered by transaction type, such as Commercial Lines, Personal Lines, ACORD eDocs and ACORD Messages (formerly Activity Notes), Claims and Direct Bill Commission Download, to see how download adoption trends change by transaction type, providing quantitative data to validate agency interface strategy and support future interface investment.
- Single source for agency download feedback: carriers and MGAs can access and review agency feedback on current interest in specific lines of business available for download, download service quality, and desired lines of business for future download – through a single source. By leveraging a central source for agency feedback, carriers and MGAs reduce time spent managing one-off download requests and improve future interface roadmap discussions based on collective agent feedback.
- Dynamic industry-level reporting: carriers and MGAs can quickly analyze download adoption rates by individual agency, individual lines of business, and for all of agency partners, enabling carriers to instantly evaluate opportunities to increase their agency connectivity and automation. In addition, carriers and MGAs can compare their agency partners download adoption against industry download adoption averages, providing insights on potential opportunities to drive increased download adoption among agent partners.
IVANS is the industry standard for connectivity and data exchange between carriers and independent agencies in the property and casualty insurance industry. IVANS Download automates the delivery of personal and commercial lines policy, claims, ACORD eDocs and ACORD Messages and other policyholder-related information from carriers to agencies and MGAs based on the latest ACORD data standards, enabling carriers and agencies to focus more on insurance business by reducing manual, administrative tasks. IVANS Download drives greater efficiency and connectivity between carriers and their agencies and MGAS and ensures that current, accurate information is continually available throughout underwriting and servicing.
"According to a recent IVANS study, 76 percent of agent respondents believe it is important to have automated carrier interface when selecting a carrier relationship, citing time savings and ease-of-doing business as the two greatest benefits of automation," said Thad Bauer, vice president and general manager, IVANS Insurance Solutions. "Building on the success of the first release of IVANS Exchange to agencies, the latest release of IVANS Exchange enables carriers and MGAs to quickly identify download opportunities to extend these automation benefits to more of their agency partners and drive a more connected distribution channel."
# # #
About IVANS Insurance Solutions
IVANS Insurance Solutions, a division of Applied Systems, is the property and casualty insurance industry's partner and trusted technology leader for advanced carrier-agency-MGA information exchange. IVANS makes insurance business easier with secure information exchange, data translation and managed connectivity solutions that deliver efficiency and better customer service capabilities to carriers, independent agencies and MGAs. More property and casualty insurance companies rely on the IVANS platform than any other company to create greater value from information exchanged in insurance business.