The knowledge, resources and assistance you need to implement and maximize your technology investments
- Connect with technology experts
- Optimize operations with proven processes
Recognized for excellence, Applied Support offers the insurance software knowledge, resources and on-demand assistance you need to efficiently implement and maximize your technology investments. Applied Support offers a level of technical and insurance expertise unmatched in the industry, with support managers that have more than 233 years of collective experience and an average tenure of 15 years.
Collective experience combined with innovative service tools and proven support process methodologies empower your agency to achieve business objectives and drive success. We perform ongoing quality control measures to ensure Applied Support meets your requirements with call, email, 24/7 chat support via Applied Community and customer satisfaction surveys, keeping our support team agile and in touch with client concerns.
Applied Support Quick Facts:
- 93% of Applied clients are satisfied with our support services
- 65% of Applied support staff specialize in business continuity planning
- $27 million spent annually to deliver exceptional customer service
- Access to 13,406 articles in our Knowledge Base online research portal
- An average of 13 seconds wait-time to chat online with an Applied Support specialist