Digital Agency
3 Minute Read
Date Published:
By: Linda Bendele
Digital Agency
3 Minute Read
Date Published:
By: Linda Bendele
In the ever-evolving landscape of insurance technology, staying ahead of the curve is essential for maintaining a competitive edge. Transitioning from traditional desktop applications to browser-based solutions like Epic Browser is not just a technological upgrade — it’s a step toward enhancing efficiency, security, and accessibility. In this post, I’ll share insights from recent discussions with agents and the compelling reasons why they made the switch to the browser-native version of Applied Epic®.
The shift to browser-based technology is a transformative step for insurance agencies aiming to improve their operations. From greater accessibility and robust security to automatic updates and customizable features, the rewards are clear. Transitioning to Epic Browser is not merely an upgrade — it’s a strategic move that positions your agency for future success.
Let’s take a look at 5 of the many reasons agents are embracing Epic Browser.
One of Epic Browser's most significant advantages is the ability to access your system anytime and anywhere. In today's fast-paced world, having information at your fingertips is paramount. With Epic Browser, you can manage your workflows and client interactions from any internet-connected device, whether you're in the office, at home, or traveling. This flexibility ensures that your operations never miss a beat, regardless of where your team members are located.
Security is a major concern for any business dealing with sensitive client data. Browser-based technologies adhere to the latest security protocols to protect your information. Epic Browser leverages Secure Socket Layer/Transport Layer Security (SSL/TLS) protocols to ensure secure communication between your browser and the server. Additionally, the use of cryptographic technology encrypts data, making it extremely difficult for unauthorized parties to access.
Epic Browser offers customizable security features tailored to your agency’s needs. Multi-factor authentication (MFA) and Single Sign-On (SSO) provide additional layers of protection, ensuring that only authorized personnel can access sensitive data. We’ve heard from agencies that highlight the importance of these features, emphasizing how crucial it is for users to understand basic internet protocols, such as using MFA for secure access.
Transitioning to Epic Browser from desktop applications is not a migration but an enhancement to your existing systems. The user experience is significantly improved with streamlined workflows and intuitive navigation. The minor adjustments in muscle memory are well worth the trade-off for a more efficient system.
One of the standout features of Software as a Service (SaaS) applications like Epic Browser is the ability to push updates frequently. This means your agency always has access to the latest features and security patches without the need for manual installations. As illustrated by agents who have made the transition, adopting Epic Browser allows them to quickly implement new functionalities and address any bugs promptly. This results in less downtime and more time focusing on client needs.
Epic Browser’s ability to transform desktop screens into internet-based interfaces, complete with attachment previews and streamlined navigation, positions your agency at the forefront of innovation. As Epic Brower is enhanced, you can visit Applied University to review the roadmap, which details upcoming features and transformations. This proactive transparency allows your agency to plan ahead, aligning your strategies with the technological advancements on the horizon.
Education and training are crucial components of a successful transition to new technology. Applied offers comprehensive learning catalogs through Applied University, including a 12-minute introductory video to Epic Browser. These resources are designed to accommodate busy schedules, ensuring that your team can quickly acclimate to the new Epic experience. This focus on user education minimizes hiccups and accelerates the adoption process. To learn more about why agencies are moving to the browser and how to get started with Epic Browser, explore our Browser Resource Hub.
Solution Specialist, Applied Systems
Linda has been an Applied team member for over six years. For the first four years, she worked as a product instructor helping organizations learn to use Applied Epic, and since then, she has been a part of the customer success team helping clients optimize their use of Applied products. Linda lives in Springfield, Mo., with her husband. She has two adult children and four grandchildren.
