Applied Announces 24/7 Live Technical Support for U.K. Market
Introduction of industry’s only Follow-the-Sun customer support program extends Applied’s lead as the industry’s most highly rated customer support organization
Brighton, U.K. – 4 July 2017 – Applied Systems today announced the U.K. launch of its Follow-the-Sun Support program, which provides Applied customers with 24/7 live technical support. This industry-first program will ensure Applied’s customers can always connect with a live support technician – anytime, anywhere – providing the industry’s highest level of customer support. Each and every support call will be serviced by an Applied employee located within one of Applied’s 15 offices in the United States, Canada, United Kingdom or the Republic of Ireland.
Applied Systems is the leading international provider of insurance solutions for agencies, brokers and insurers. As the only provider in the industry to deliver 24/7 support, Applied is focused on providing customers the support and peace of mind required to run their businesses and support their customers when they need them most. At no additional fee to customers, Applied’s team of experts from across its global offices will be at the ready to address customers’ needs around the clock.
“As the insurance industry becomes more global and connected, our customers rely on us to provide anytime, anywhere support and services,” said Jeff Purdy, senior vice president of International Operations, Applied Systems. “Applied is excited to bring this industry-first 24/7 support program to the U.K. market, ensuring we are there for our customers so they, in turn, are there when their customers need them most.”
# # #
About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognised as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.