Automated Agency Bill Reconciliation Is Live in Applied Recon

Agencies running Applied Recon already know what automated reconciliation does for direct bill: statements come in, the system matches them against Applied Epic records, and staff review only the exceptions. Agency bill has stayed the manual exception. Finance and accounting teams are still matching agency bill statements by hand, re-keying data into separate spreadsheets or accounting tools, and stitching the gaps together every month-end close.

That gap closes with this Applied Recon release. Agency bill statement reconciliation, powered by purpose-built AI, is now part of Applied Recon, running inside Applied Epic. The AI reads carrier statements in whatever format they arrive, matches them against your book, and surfaces only what needs a human look.

What's new: Automated agency bill statement reconciliation joins Applied Recon

Automated agency bill reconciliation is the AI matching of agency bill carrier (payables) statements against an agency's book of business, replacing manual comparison and re-keying. Now, that capability is live in Applied Recon, running natively inside Applied Epic.

The AI behind it is purpose-built for insurance accounting, not a generic model repurposed for the job. It is trained to read the messy reality of real carrier statements: inconsistent layouts, PDFs, CSV exports, and spreadsheet formats that vary from carrier to carrier. It extracts the statement data, matches it against Applied Epic records, and routes exceptions to your team for review.

Because it runs inside Applied Epic, agency bill reconciliation joins direct bill in the same system your team already uses. There is no second login, no exporting data to another platform, and no separate security review for a new tool.

Close month-end faster with fewer manual steps

Automated agency bill statement reconciliation changes the shape of month-end close for finance and accounting teams. Three benefits stand out.

• Close faster. Automated matching handles statement volume that used to take hours of manual comparison, so close finishes sooner.
• Work in one workflow. Agency bill and direct bill reconcile in the same system, so team members train on one process instead of switching between spreadsheets and standalone tools.
• Catch discrepancies across both bill types. Exceptions surface automatically, so mismatches do not slip through a manual review that is stretched thin at month-end.

For agency principals, this adds up to something bigger: cash gets recognized sooner, statement data stays inside the system of record instead of scattered across spreadsheets, and higher statement volume does not require adding headcount.

How the connected workflow works

Each step in the workflow feeds directly into the next, moving a statement from intake to posting, only stopping for a manual review along the way, if necessary. That continuity is what shortens close – staff time goes only toward the handful of items that genuinely need a judgment call.

1. A carrier statement arrives, by upload or, for agencies also using the inbound-email feature below, by forwarding it straight to an Applied Recon inbox.
2. Purpose-built AI extracts the statement data and matches it against the corresponding agency bill records in Applied Epic.
3. Matched items are posted automatically. Anything the AI cannot confidently match is flagged for exception-based review, so staff spend their time on the statements that need a human decision rather than on all of them.

Take more manual work off your plate

Three more features release alongside agency bill statement reconciliation, each aimed at a different piece of manual accounting work.

• User-Generated Mappings: Applied certifies the carriers that make up most statement volume, but agencies work with carriers beyond that list. Teams can upload a sample statement, confirm the AI-suggested field mappings, and statements from that carrier can be reconciled in Applied Recon going forward.
• Automated Receipt Creation: Import ACH deposit data in bulk into a review staging area instead of keying commission lines one at a time, with saved mappings that learn to auto-recognize payors in future imports.
• Gather Carrier Statements from Inbound Email: Forward carrier statement emails to a unique Applied Recon inbox, and they land in the statement grid automatically, instead of downloading, renaming, and dragging files in by hand.

Make your next month-end close your fastest

If you already use Applied Recon for direct bill statements, agency bill reconciliation is available as an addition to your license. Talk to your Applied account team to turn it on. If your agency runs Applied Epic without Applied Recon, this release is worth a closer look: one workflow now covers both billing types, without adding a separate tool to your stack.

Learn how Applied Recon consolidates accounting workflows into a single, secure system, reducing manual reconciliation work for finance teams.