Leverage technology for a connected customer experience

As a subsidiary of UK & Ireland Insurance Services (Online) Limited, Cover4Insurance is an online broker committed to growth by continually improving and expanding its product range. They write a diverse book of business that includes student, travel, property owner, personal, and commercial insurance, making Applied Epic® the right broker management system to scale alongside the company.

Implementing Applied Epic as their broker management system has allowed them to manage all lines of business in a single application, reducing the time and cost spent managing and training staff across multiple disparate systems. Additionally, its seamless integration with Applied CSR24® eliminates the back-and-forth of emails, calls, texts, and paperwork, streamlining document management and enhancing customer service.

Applied people make life simple

As Cover4Insurance underwent the training and onboarding process, they realised Applied Systems is an easy company to work and partner with. “Applied’s training staff have been the most helpful that we’ve come across. They make life so easy for us; they’re only a phone call away,” said Richard Huntley. He added, “If it's something that comes off as urgent because it’s our first year using Applied and we need a rapid response, it’s always been the same day. It’s a simple system to use, and the Applied people make life simple, so simplicity is the all-around word for it.”