Nexus Insurance Brokers Customer Experience

Steppingley, Bedford

Headquarters

2 Years

Building our business with Applied

Additional Info

Employees: 6+
Offices: 3

Solutions

Implementing the Applied Digital Broker solution

When Nexus Insurance Brokers was looking to upgrade their broker management system, finding a solution that could seamlessly integrate data from three different brokerages into a single, standardised system was critical, establishing an open foundation for acquisitive growth.

My partners and I were looking for a system that could evolve and grow with our business to acquire and integrate additional brokers quickly. Applied has been exemplary to work with, and Applied Epic has given us the infrastructure to rapidly scale our business with flexible technology and digital tools.

Jon Tricker Director, Nexus Insurance

Communication is key

One thing Nexus Insurance Brokers and Applied Systems have in common is leadership teams that have created a culture where people feel like family. Director of Nexus Insurance Brokers Scott Harvey said, "Families are supportive, and communication is key. Applied Systems gave us that family feel. When we needed direction or support, the team was available, and communication was clear and supportive throughout the whole process."

Richard McLeod, director of Nexus Insurance Brokers, shared a similar experience. “When we were seeking solutions that we couldn’t find in the past, Applied had the answers. They were at the end of the phone or sending an email. They respond very quickly, allowing us to move on with our day. "

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