Applied CSR24 Benefits
Extend omnichannel customer service
Provide your customers a broker-branded online portal and mobile app for anytime, anywhere access to their insurance information. Give them the freedom to view their policy online, request changes, submit/review claims, and issue their own insurance forms.
Deliver mobile customer service and build loyalty
Extend your online customer self-service offering via a native, bespoke branded mobile application for iOS and Android smartphone devices. Available at the tap of an icon, your customers have quicker, more convenient access to insurance information whenever and wherever they need it.
Reduce administrative tasks
By automating customer service capabilities, staff have additional time to focus on revenue generating activities.