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We live in an always-on digital world. And whether you like it or not, your customers and employees have been shaped by how they interact with technology in their everyday lives. Instant information, flexibility, and 24/7 access is the new norm.

Provide the digital experience your customers expect and the flexibility your employees want. Digitally transform your agency to provide better customer experience, increase employee retention and grow your book of business.

 

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Why Being a Digital Agency Matters to You

  • Build an agile technology strategy

    Build the tech stack that works best for your business. With cloud-based open architecture, connect to third party applications easily and seamlessly.

  • Improve customer retention and acquisition

    Today’s insurance customers want to interact with your business on their terms, whether that’s online, in-person or on the phone. Provide them with a frictionless experience no matter which channel they choose.

  • Save time and money

    Simplify your business processes with automation – from back-office accounting to front-office sales – to reduce your operating costs. Make better informed business decisions with valuable insights across your book of business.

  • Increase employee productivity and satisfaction

    Fewer clicks equals more productivity. Make it easier for your employees to access account and policy details, complete a quote, file a claim and more in a system that provides an online experience similar to other apps and online services they use every day.

What the Numbers Say

  • 100%


    increase in revenue per employee

    Source: Applied Digital Agency Survey)

  • 60%


    higher profits for prioritizing customer experience

    Source: Salesforce

  • 37%


    increase in employee morale

    Source: Altimeter Report

 

What It Takes to Be a Digital Agency

Hear your peers’ perspectives on what it means to be a digital business.

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Ready to Learn More?

When you’re ready to learn more about leveraging advanced insurance software and solutions to build a better insurance business, we’re here to help.