Customer Success

Cleddau Insurance

Enhance business performance with the cloud

  • Cleaddau Logo

    Headquarters: Pembrokeshire
    Employees: 18+
    Offices: 3

  • 1993


    Founded

  • 13


    Years as an Applied Customer

An evolving market and the need for enhanced technology to compete

Cleddau Insurance steadily built its business through mergers and acquisitions, and organic business growth. As the broker’s book of business expanded, it no longer made sense to operate in a paper-driven environment or to have account executives managing IT. “Processes were quite slow, and our staff was overburdened with IT maintenance,” said Stephen Vale, branch manager, Cleddau Insurance. The company required enhanced technology that would accelerate its business, ease IT management challenges, and deliver better service to customers.

Just knowing we have a proven global technology leader supporting us is of enormous value. As we continue to grow, I foresee us always having an Applied presence in our business.

Stephen Vale

Branch Manager

 

Cloud technology to connect the entire business

Management at Cleddau selected Applied TAM, the industry’s pioneering broker management system, to manage its entire business and automate daily operational processes, management of customer policy information, and connectivity with insurers.

Cleddau chose to host Applied TAM in Applied Cloud, the world’s largest cloud platform purpose-built for the insurance industry. With access to operations recovery, backup encryption and data security, Applied Cloud provides advanced business continuity. Additionally, the Applied Cloud Services team provides all maintenance and upgrades during out of office hours, minimising business disruption.

Explore Software Leveraged

  • Applied TAM

    Applied TAM

    Manage day-to-day business operations with maximum productivity.

    Explore Solution
  • Applied Cloud

    Applied Cloud

    Rely on the only cloud purpose-built for the insurance industry.

    Explore Solution

 

Anytime, anywhere access: Enabling business continuity and increased efficiency

Cleddau’s customer data is protected in the event of a disaster with industry-leading security from Applied Cloud. Employees also have remote access to the management system should they be unable to work from the office, creating improved business continuity. “In addition to the increased efficiencies and data protection Applied TAMCloud delivers, we’re becoming more productive with remote access to the system,” said Vale. “I was able to access the system from home after I sustained an injury, which helped tremendously. Just knowing we have a proven global technology leader supporting us is of enormous value. As we continue to grow, I foresee us always having an Applied presence in our business.” Cleddau’s strategic partnership with Applied creates opportunities for the broker to improve business operations and growth.

Ready to Learn More?

Applied is ready to provide your business with the advanced insurance software and solutions you need to become a digital broker.

Cookie Settings