Applied Systems Announces 2017 Pinnacle Award Winners
26 September 2017
Top customer recognition for innovative use of technology for digital transformation
University Park, IL – 26 September 2017 – Applied Systems today presented its annual Pinnacle Awards at Applied Net 2017, the largest independent insurance agency and brokerage technology conference in the world, at the MGM Grand Las Vegas. As the company’s highest customer honour, the Pinnacle Award recognizes partnership with Applied Systems and innovative usage of the company’s technology in driving digital transformation for the recipient’s business and the insurance industry as a whole.
The 2017 Pinnacle Award winners are AssuredPartners, BrokerLink, HHM Insurors, INSURICA and Motorists Insurance Group. Award recipients were selected based on their embodiment of the spirit of the Pinnacle Award, including innovation in product deployment, the power of partnership, and the ability to deliver tangible business results to their organizations and the insurance industry.
“Embracing digital transformation has become critical to serve changing customer expectations, and this year’s Pinnacle Award winners are at the forefront of embracing digital technology to remain competitive and experience accelerated growth,” said Reid French, chief executive officer, Applied Systems. “We are proud to partner with these innovative organizations and deliver the software and services necessary to enable our customers to digitally transform for greater success.”
2017 Pinnacle Award Winners
AssuredPartners is one of the fastest-growing independent insurance brokerages in the U.S. The brokerage was founded in 2011 and is now one of the largest brokers in the nation with offices in 30 states and two countries. Leveraging Applied Epic in the cloud, AssuredPartners has seamlessly integrated acquired agencies into its rapidly expanding operation and has developed a single view of their business for enhanced analytics and reporting across their entire organization. AssuredPartners also utilizes Applied CSR24 and Applied Mobile as part of its digital strategy with customer self-service and mobility for its growing staff.
BrokerLink is one of the largest property and casualty insurance brokerage operations in Canada with more than 1,400 employees across Ontario, Alberta and Atlantic Canada. Since migrating to Applied Epic, BrokerLink has been an exemplary partner, working collaboratively to drive enhanced efficiency across their organization, allowing them to rapidly advance their M&A activity and consistently integrate acquired brokerages, their employees and books of business. BrokerLink also utilizes an Applied-certified partner for VOIP phone integration to record client conversations for improved customer service and training purposes.
HHM Insurors is an independent insurance agency based in Moon Township, PA. HHM is a true digital agency. By leveraging Applied Epic, each department in the agency has complete account visibility across all lines of business as well as streamlined workflows to keep the business running smoothly. Applied’s mobile apps enable customers and staff members to access information anytime, anywhere. To round out its digital agency strategy, HHM leverages Applied Rater to automate quoting workflows to improve its insurer connectivity and organizational productivity.
INSURICA is the 27th largest insurance agency in the United States. The agency has transformed their office culture to embrace technology in the drive for enhanced growth and profitability. INSURICA has leveraged Applied technology as the foundation for its digital transformation, utilizing Applied Epic to automate and standardize all data and workflows across its numerous locations. Applied Mobile and Applied CSR24 allow its team to deliver a premier, digital customer experience and accelerate the sales cycle.
Motorists Insurance Group is ranked among the top 20 mutual companies in the United States, with more than 1,600 associates writing in 29 states. The group markets insurance solutions through more than 2,000 agencies in the Midwest, Northeast and South. After implementing and leveraging IVANS, Motorists recognized significant growth by automating service with their agency partners. The group now relies on IVANS for all download, offering best-in-class Personal Lines, Commercial Lines, Claims, Commission Statement, and eDocs and eMessages. Through a strategic alliance with IVANS, Motorists developed and built a custom-designed bridging and quoting system, while also implementing IVANS Market Appetite for their new Commercial Lines entity. Motorists’ appointed agents have a 92% download adoption rate for their top Personal Lines offerings and an overall adoption rate of 85%.
# # #
About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.