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John Neville Insurances Makes the Move to Applied Relay

17 May 2021

Broker selects digital technology to meet changing customer demands

Dublin, Ireland – May, 2020 – Applied Systems Europe today announced that John Neville Insurances, a well-known broker based in Limerick, has chosen Applied’s cloud-based broker management system, Applied Relay, to transform their digital capability and business operations. Applied Relay will provide the broker with greater insurer product options for their customers and enable more efficient processes for their staff. Hosted in the cloud and with intuitive and easy to use processes, the new system significantly reduces the time spent rekeying data and delivers anytime, anywhere access for the team at John Neville Insurances.

“We had been considering changing software providers for a number of years, but were concerned the implementation and transition process would impact our business and our ability to serve customers during the time required to set up and train staff,” said John Neville, director, John Neville Insurances. “The whole implementation process with Applied could not have been easier. We are delighted with the support and training we received from Applied and have seen immediate results, winning new business and delivering a better customer experience from day one."

Applied’s Digital Broker software consists of a market-leading foundational management system, mobile technology and insurer connectivity, with access to the widest range of insurer products in Ireland. The fully integrated software enables brokers to create higher-value business transactions for Personal Lines and Commercial Lines products. It delivers superior customer experiences throughout the entire insurance lifecycle, while eliminating manual tasks typically caused by multiple, disparate systems. Brokers are able to operate more efficiently, better leverage insurer relationships, improve customer service and accelerate growth and profitability across all lines of business.  

“We are delighted to partner with John Neville Insurances and enable them to deliver the best service to their customers,” said David McKnight, regional director, Applied Systems.  “Access to a broader insurer panel and competitive products puts the broker in a strong position to achieve their ambitious growth targets.”

 

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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognised as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.

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