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Kerr Group Insurance Unlocks Digital Capability with Applied    Learn More

High volume business is prime for automation to make sure your business is efficient and not hampered down by manual, paper-driven process. Applied Contact Centre is a personal lines distribution platform that enables brokers, direct insurers and banks to rapidly grow their high volume business through automated business processes and access to the widest range of insurers. You can also extend access to these products and quick service to your online presence, so your customers and prospects can quote policies at their convenience. By eliminating redundant processes and providing quote flexibility, your business can focus on providing the best coverage and service to keep your customers happy and coming back.   

Key Benefits

  • Manage your high-volume personal lines business with ease

    While your brokers are focused on commercial and specialty business, arm your service staff and support online self-service with technology built to easily manage your high-volume personal lines business with ease and speed. No longer does your staff need to be buried under paper; instead automate the quoting process with rules-driven processes and streamline customer communication for quicker customer acquisition and simpler servicing.

  • Access the broadest Personal Lines insurer panel

    Your customers want the best – that goes for product, price, and service. You have access to not only the most extensive Personal Lines panel to provide the best product at the right price, which means you can move existing business between insurers when you need plus you can add new products into the panel.

  • Extend capabilities and enhance data access

    Quickly and easily implement extended capabilities such as texting and payments via our Applied Partner Programme and gain greater insight from your data with open architecture that allows for integration with third party applications.


  • Motor & Home Product Distribution

    Full-cycle policy management across all personal lines transaction types, including mid-term adjustments. Simplify renewals management with batch renewals and document distribution automation.

  • API Access

    Extend the system by easily integrating third-party applications via API. Data can securely be transferred between systems to reduce data re-entry.

  • Customer Service

    Extend online access to quoting with customer self-service capabilities via Applied eQuote and Applied CSR24.

  • Insurer Access and Pricing

    Access the broadest Personal Lines insurer panel and data enrichment services to make sure you are providing the most accurate coverage. You also have control of point-of-sale pricing changes to make sure your customers get the right price for the product. In-hose premium financing solutions also provide customer flexibility in payment management.

  • Compliance

    The application is continuously updated to ensure you remain compliant with the latest guidelines.


Hear What Our Customers Say

Like many brokers, BHP Insurances struggled with manual, administrative tasks that took time away from advising customers. Learn how the brokerage used technology to make operations and customer service processes easier and faster.

Watch Customer Story

Ready to Learn More?

Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.