Two men and a woman in business clothes sitting at a desk looking at a tablet.

HOW MUCH COULD YOU SAVE THROUGH ONLINE SELF-SERVICE?

ENTER THE NUMBER OF STAFF AT YOUR AGENCY TO FIND OUT NOW:

Discover the return on investment and total monetary savings with the self-service calculator. By entering the number of staff at your agency, you will see just how much you can save.

Start calculating now.

Certificate Processing Calculator
Insured Issued Certs Expected?Number of proofs of insurance documents you could expect your clients to issue on their own through self-service based on the size of your agency. Transactions include obtaining Auto ID cards, ACORD 24 and ACORD 25 forms, and other certificates of insurance via self-service. Data is based on information from current Applied CSR24 users.
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Average non-form requests via self-service?
Number of requests that do not result in a document. Transactions include request to change a policy, add a driver, etc. These requests are electronically communicated to the account owner at the agency to process. Non-form self-service saves a phone call for servicer. Data based on information from current Applied CSR24 customers.
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Annual Savings Expected?
Savings based on traditional certificate of insurance processing cost of $7, based on IIABA cost analysis. Note this is a minimum cost. Processing can be up to $15. Cost-per-call costs based on analysis of call center research with average cost per call of $4 being used for our calculations.
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ROI %?
Return on investment expected from implementing online self-service for insureds.
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CSR24 Screens

REDUCE EXPENSES AND STRENGTHEN CLIENT RELATIONSHIPS WITH ONLINE SELF-SERVICE

Applied CSR24 enables insurance agencies and brokerages to eliminate manual administrative tasks and offer better client service with 24/7 online access to insurance information. Maximize your agency management system investment by integrating Applied CSR24 into your system to increase agent productivity and deliver a better customer experience.

Learn how Applied CSR24 can reduce expenses and strengthen client relationships at your agency.

LEARN MORE ABOUT APPLIED CSR24

Calculation based on industry data and Applied research:
U.S. Bureau of Labor Statistics
Independent Insurance Agents and Brokers of America
Applied CSR24 customer usage survey
Applied productivity survey
Applied CSR24 support pricing

 

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