Solutions
Customer Service
The digital experience your customers and staff expect
Today’s always-on, digital world has forever changed the way we do business. Customers expect instant access to information anytime, anywhere at the touch of a button and your staff want flexibility and choice in how and where they work.
Meet the fast-paced demands of today’s consumers and your next-generation employees with simple digital interactions. By adopting modern, mobile technologies, you’ll enhance customer service, attract and retain top talent, and create new revenue opportunities.
Why Customer Self-Service Matters to Your Business
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Keep your staff connected no matter the location
Untether your employees from the office. Give your team access to the information they need to work anywhere, anytime.
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There’s an app for that
Make sure your agency stays top of mind with your customers. Give them instant access to their insurance information via an agency-branded mobile app.
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Meet your customers where they are
Go digital! Provide the experience today’s consumers have come to expect with 24/7 mobile and online access to their insurance information.
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Make it easy to do business with you
No more faxed, emailed and printed forms. Provide an online, collaborative experience for filling out forms making the application and submission process quick and easy for your customers.
What the Numbers Say
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52%
of consumers are willing to switch insurance providers for greater online service
Source: Deloitte Survey
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37%
higher revenue per employee for agencies that provide clients a mobile app
Source: Applied Digital Agency Report
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59%
of millennials say state-of-the-art technology is important when considering a job
Source: PWC
Get Started With Tech That’s Right for You
Ready to Learn More?
When you’re ready to learn more about leveraging advanced insurance software and solutions to build a better insurance business, we’re here to help.