Today’s insurance consumer demands real-time access to information and service, requiring new tools and strategies to deliver a superior customer experience.
blueC’s blueButler enables you to elevate your customer service by automating the management and documentation of every phone call, from real-time workflow tags to up-sell/cross-sell reminders and to client call histories – all while clients are live on the phone.
As an Applied-certified integration, blueButler integrates with Applied Epic to:
- Automate management, recording and storing of your client phone calls
- Provide staff on-demand access to information to quickly manage administrative tasks
- Reduce errors and omissions via thorough documentation