Maximize Your Applied Investment
As an Applied customer, you rely on 24/7 access to information and a team of experts who provide the support you need to gain the most from your technology investment and perform at your best.
The new Applied Community enables you to easily communicate with support staff, view your open cases, review documentation, access billing information, and connect with Applied University and your Product Advisory Community – all in one place. The Applied Community ensures you are always connected to product information, Knowledge center, peers and other education resources.
Quickly gain access to the information you need in Knowledge Center
The Applied Community provides a more comprehensive, easy-to-use Knowledge Center, including the ability to search from the home page. This intuitive search functionality ensures you can quickly and easily gain insights and answers to your most pressing questions from more than 14,000 articles.
Learn from and connect with your peers
The Applied Community delivers a new forum for peer-to-peer insights and knowledge, including a Q&A forum with 24/7 access to submit questions and obtain answers from Applied Support agents and others in the Community. The Community also enables you to influence future product development and innovation through the Product Advisory Community.
Connect with Applied Support with even greater ease
The Applied Community provides you with enhanced overall communication with Applied Systems Support and a user-friendly workflow that enables you to more quickly create and update cases, as well as add attachments. Additionally, the Applied Cloud System Status gives you real-time access to the status of your Cloud Services and upcoming maintenance windows to ensure your business continues to run smoothly.
Experience improved ease of use and simplified navigation
The Applied Community ensures you have easy access to the account and product information you need to know, including Applied University, new product release downloads, product webinars, documentation like Release Notes, billing details and the Live Agent Chat.