Sonia was extremely helpful and was very patient with me being a novice. She gave me outlets to research more in detail, like Applied University. A definite asset to your company! 10 STARS!!
At Applied, one of our core values is "to exceed expectations," so we truly appreciate when customers take the time to share the exceptional experiences that they've had with our associates. You can read those here or write one of your own. Whether you've been an Applied customer for a day or a decade, chances are you too have a great experience to share!
I was having issues yesterday with our daily downloads/commission statements and had no clue as to how to fix. I have zero knowledge when it comes to the IT side of our operating systems and Austin was very patient with me, very helpful with the questions I had and VERY knowledgeable with my needs. ...
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Angi Shonk
Personal Lines Customer Service Rep
J.L. Hubbard Insurance & Bonds
Sonya was very patient, very sweet and very knowledgeable. She not only helped me resolve my problem, but she helped me set up a report for future use that will save me a lot of time. I rate her A+++.
Bonnie Batts
Accountant
Standard Insurance
I very much appreciate the client care that Kevin has provided to me and our agency. I can honestly say that Kevin is the most responsive support technician that I have ever worked with!
Bruce Davidson
President
Davidson & Associates Insurance Agency
I really appreciated Allison’s help with transactions. She sent me an email detailing how to do each step from the account to finalizing and I refer to it all the time. She is very patient and I’m grateful for her time!
Catherine M. Wilson
Administration
Wilson and Company Insurance Services, Inc.
Kathy took a very complex problem in receivables and fixed it efficiently and completely. I have worked here 35 years and this was the most complicated computer error I have had to resolve and Kathy did a wonderful job with it.
Cathy Slone
Bookkeeper/Executive Assistant
Keller Stonebraker Insurance, Inc.
Tony was the best tech I ever dealt with at Applied. And you have the best all around. But he was so understanding and helpful. I have nothing bad to say about Applied! Thank you for being the best at what you do!
Cheryl Locascio
Commercial Lines CSR
McDowell Insurance
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