Applied Systems Announces 2018 Pinnacle Award Winners
October 16, 2018
Top customer recognition for technology innovation, business success and partnership in the digital age of insurance
University Park, Ill. – Oct. 16, 2018 – Applied Systems today presented its annual Pinnacle Awards at Applied Net 2018, the largest independent insurance agency and brokerage technology conference in the world, at the Gaylord Opryland Resort & Convention Center in Nashville, TN. As the company’s highest customer honor, the Pinnacle Award recognizes partnership with Applied Systems and innovative usage of the company’s technology in driving digital transformation for the recipient’s business and the insurance industry.
The 2018 Pinnacle Award winners are Brokers Trust Insurance Group Inc., Hylant Group, Nationwide, Swingle, Collins & Associates and The Daniel and Henry Co. Award recipients were selected based on their embodiment of the spirit of the Pinnacle Award, including innovation in product deployment and the ability to deliver tangible business results to their organizations and the insurance industry.
“Rising customer expectations and new market entrants have driven industry change as digital transformation takes hold,” said Reid French, chief executive officer, Applied Systems. “This year’s Pinnacle Award winners have distinguished themselves as digital leaders. We are proud to partner with these innovative organizations, delivering the software and services needed to connect the business of insurance for greater industry success.”
2018 Pinnacle Award Winners
Brokers Trust Insurance Group Inc.
Brokers Trust Insurance Group Inc. is an independent insurance brokerage in the Greater Toronto area. In its second generation of leadership, the brokerage has an innovative view on its digital transformation, leveraging a foundational brokerage management system, mobile applications and insurer connectivity to fully connect staff with insureds and insurers throughout the entire insurance lifecycle. Additionally, the brokerage is at the forefront of leveraging Applied Epic’s open architecture to provide VoIP and premium payment capabilities and automated, two-way electronic email communications by creating integrations with Blue Butler, Clearpay and Pathway.
Hylant is #24 on Insurance Journal’s Top 100 Independent P&C Agencies list and one of the largest agencies in the nation, with 14 offices in six states. Leveraging Applied Epic in the cloud, more than 700 of Hylant’s staff members have a complete view of clients and prospects to access and act upon – regardless of role, time or location. The agency also delivers real-time information access to customers through an online self-service portal and mobile app for a more connected insured experience a higher customer satisfaction.
Nationwide is a Fortune 100 company and one of the largest insurance companies in the nation. The organization relies on IVANS to automate the exchange of information with its agency partners throughout the policy lifecycle, including automated marketing, quoting and download services. As one of the early adopters of IVANS Rating Services, Nationwide is a leading provider of products available on Applied Rater and Epic Quotes. Additionally, the insurer is a strong adopter of Claims download and eDocs usage, with Claims download growing year-over-year by 27% and eDocs usage growing year-over-year by 29%.
Swingle, Collins & Associates
Swingle, Collins & Associates is an IIABA Best Practices and Insurance Journal’s Top 100 Independent P&C agency, and one of the largest independent Commercial & Personal insurance agencies in Texas. With a stated goal to be the most effective user of Applied software anywhere, the agency has a staff member dedicated to maximizing the utilization of its technology to grow the business. The agency leverages Applied Epic to gain a single view of the customer across their P&C and Benefits business, as well as to more quickly identify new sales opportunity through sales automation. Swingle, Collins & Associates is also an exemplary user of customer self-service and mobile software to ensure a connected customer experience.
The Daniel and Henry Co.
The Daniel and Henry Co. is one of the largest independent insurance agencies in the Midwest. The agency has been able to standardize and streamline workflows, optimize insurer submissions and introduce a sales process via sales automation with its use of Applied Epic. Additionally, leveraging all of the digital agency technologies, The Daniel and Henry Co. extends mobile customer services for anywhere, anytime service. As an active Applied Client Network member, the agency supports its peers in the digital transformation of their businesses.
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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.