Murray Securus Selects Applied Epic to Standardize Operations and Gain a Single View of the Customer
Pennsylvania-based independent insurance agency selects single management system to improve connectivity throughout the entire insurance lifecycle
University Park, IL – Aug. 1, 2018 – Applied Systems today announced that Murray Securus has selected Applied Epic, the most widely-used agency management system in the world, to standardize operations and provide a single view of the entire business. Applied Epic will also enhance connectivity to insurers and insureds, enabling better communication to improve an overall customer experience.
“Applied Epic is an all-in-one solution that enables us to better manage our business, provide premier service for our customers, and more easily connect with insurers,” said Richard M. Rankin, CIC, Chairman, President and CEO, Murray Securus. “Through the efficiencies gained from Applied technology, we will be able to exceed our clients’ expectations and better service them now and in the future.”
Applied Epic delivers the most technologically advanced software application to independent insurance agencies to enable faster growth and profitability in a changing insurance marketplace. Applied Epic is a single, integrated and open application that provides essential capabilities for each stakeholder within an agency to better manage customer relationships, sales opportunities, market appetite search, financial accounting and policy and benefits administration across all lines of business, eliminating the need for separate, disparate systems. The application offers a comprehensive view of client and prospect information and internal workflows through an intuitive user interface, enabling users to make more informed decisions about their business and capitalize quickly on new opportunities. Applied Epic’s scalable software architecture provides agencies with multiple global locations the ability to manage expansion and business growth with ease.
“Customer expectations are rapidly influencing digital transformation in the insurance industry, and the agencies that leverage new technologies to satisfy these expectations will be the most competitive and profitable,” said Michael Howe, senior vice president of Product Management, Applied Systems. “Applied Epic will enable Murray Securus to revolutionize their traditional business practices to become more digital, delivering the connectivity needed to streamline communications between the agency, insureds and insurers so they can provide a premier customer experience.”
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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.