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Allen Insurance Group Selects Applied to Digitally Transform Benefits Business

June 21, 2022

Delaware-based insurance agency selects Applied technology to efficiently manage their Benefits business through integrated solutions

UNIVERSITY PARK, Ill. – June 21, 2022 – Applied Systems® today announced that Allen Insurance Group has selected Applied Epic as the foundation of their technology strategy for their Benefits business. Applied Epic will automate the benefit brokers’ core workflows and extend customer self-service technologies at each stage of the benefits policy lifecycle – from marketing, to plan modeling, to servicing and renewals.

“Allen Insurance Group was established in 1932 by my grandfather. As the third generation leading this agency, we want to modernize and adopt digital technology to eliminate the traditionally manual Benefits processes,” said John Allen, President, Allen Insurance Group. “Applied Epic will give us a strong foundational management system to automate our Benefits workflows and customer interactions, enabling our agents to focus less on the administrative part of their jobs and provide the experience our customers demand.”

Applied’s Digital Agency for Benefits offering consists of a foundational management system, benefits plan model visualization, marketing automation, customer self-service and mobile technology, analytics, integrated texting and policy checking, and insurer connectivity, all hosted in the cloud. Applied technology enables Benefits brokers further automate and streamline operations to create greater efficiency and deliver superior customer experiences at each stage of the benefits policy lifecycle, driving new business growth and stronger renewals for a more profitable business.

“Applied Epic is revolutionizing the Benefits business by offering Benefits agents the same level of connectivity and automation as P&C agents, but with workflows and capabilities designed specifically for the way benefits business is managed,” said Rich Belanger, chief technology officer, Applied Systems. “Initially using Applied Epic for their P&C business, Allen Insurance Group can now transform their entire business, with an extended focus on Benefits, enabling efficient workflows and digital customer interactions across their entire portfolio.”


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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.

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