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Diversified Insurance Industries Selects Indio to Digitize Insurance Applications

September 01, 2022

Long-time Applied agency transforms its insurance application process into a simple, collaborative experience for both clients and staff

UNIVERSITY PARK, Ill. – September 1, 2022 – Applied Systems® today announced that Diversified Insurance Industries has selected Indio to fully automate the application and renewal experience for its commercial lines business. Indio will enable Diversified Insurance Industries to create an efficient insurance application process through smart form technology that allows for digital collaboration and reduces the overall time spent on the application for both their clients and team.

“We’ve used Applied technology for a long time and know we can turn to them for innovative technology that brings more efficiency to our operations and ensures we meet the increasing digital expectations of our staff and customers alike,” said Dana Carroll, executive vice president, Diversified Insurance Industries. “Indio will enable us to digitize the commercial lines submission process, eliminating all the time-consuming processes for our team and making the interactions with our clients much more efficient and enjoyable.”

Indio enables agencies to deliver a fully digital client risk capture and application experience by automating the data population across each individual, unique insurer application. The application uses smart-form automapping to reduce the need for rekeying client information across multiple applications, increasing efficiency while reducing errors and omissions. Agencies can communicate in real-time with clients directly within the online insurance forms, enabling communication and collaboration all within a single application. Indio simplifies the insurance application process to make it faster, more collaborative, easier, and minimizes errors and omissions, saving agencies and their clients’ time and money.

“It is great to expand our partnership with Diversified Insurance Industries as they build out their commercial lines application and submission process strategy,” said Rich Belanger, chief technology officer, Applied Systems. “Our mission is to provide innovative software, like Indio, that keeps our customers and their customers at the center of everything they do – eliminating the unnecessary friction of doing business and focusing on the goodness of growing together.”


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About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.

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