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Applied CSR24

The leading cloud-based insurance customer self-service software

  • Deliver anytime, anywhere mobile customer self-service
  • Automate information exchange directly from insurers to the insured

Clients need to interact with their insurance agencies long after the regular workday or work week has ended. Applied CSR24 is an insurance customer self-service software solution that allows your insureds to obtain proof of insurance, access insurance documents, make premium payments, report First Notice of Loss and track claims processing through an online customer portal or mobile app that is custom branded to your agency. By providing greater flexibility and servicing options, your agency can increase client satisfaction, build client loyalty and deliver a more competitive business proposition.

Key Benefits

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Applied CSR24 enables your agency to:

  • Deliver 24/7 multichannel customer service to clients
  • Improve customer retention rates and increase new sales opportunities
  • Automate operations and improve staff productivity

See what our customers say


"The days of delivering paper documents to a client are in the past. There’s an expectation now that everything is delivered in real time."

Michael Mellars
Vice President of Operations

Applied CSR24 Resources

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Applied CSR24

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Self-Service Calculator

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Watson Insurance Agency Leads the Way with Digital Technology

Read the Case Study

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Applied CSR24

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Applied is ready to help you learn more about leveraging advanced insurance software and solutions to build a better insurance business.