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Customer Experience

Customer Success

A Single View to Grow the Business

As the brokerage continues to grow across lines of business and regions, Drayden needs a single view into customer relationships, sales opportunities, financial accounting and policy administration to be successful. In this customer success video, Loreen Belovich explains why Drayden relies on Applied Epic to expand the brokerage across Alberta with a single view of the business, including standardized workflows and accurate data.

"With staff now able to compile their own reports for their managers in an automated fashion, we are saving a lot of time."