Commercial Lines

Take advantage of data and opportunities in the SME space

Given the complexity of commercial lines, brokerages must work harder and longer to see growth. To find success in this space, brokers are dependent on automation and real-time functionality to streamline the process to win more business.

Every day, brokers and insurers share enormous amounts of commercial data. Automated workflows and standardization across insurers have a significant impact on the quoting experience and customer satisfaction. Service and response time are critical. Managing the customer relationship, the policy, quoting and binding, all happen within your brokerage workflows and fast turn-around is key to win the business and build trust.

What the numbers say

1/3


of brokers surveyed said insurers’ different data requirements greatly increase the amount of time and money they spend on the quoting process

Source: Applied Digital Agency Annual Report

85%


of brokers expect CL data standards to lead to faster turnaround times for customer quotes and renewals

Source: Conference Board of Canada Survey Commissioned by CSIO, 2018

94%


of policyholder-submitted applications are initially incomplete

Source: State of Insurance Renewals Annual Report

Peer Insights

Give commercial customers the service they expect

Hear how Armour Insurance is growing its commercial business by delivering faster customer service.

Read the Customer Story

Ready to Learn More?

Applied is ready to provide your business with the advanced insurance software and solutions you need to succeed in the insurance ecosystem.