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My Applied Experience

At Applied, one of our core values is "to exceed expectations," so we truly appreciate when customers take the time to share the exceptional experiences that they've had with our associates. You can read those here or write one of your own. Whether you've been an Applied customer for a day or a decade, chances are you too have a great experience to share!

 

  • City Scape

    "Sonia was extremely helpful and was very patient with me being a novice. She gave me outlets to research more in detail, like Applied University. A definite asset to your company! 10 STARS!!"

    Gerri L. Knowles - Harrington Insurance Agency

    Gerri L. Knowles

    Insurance Agent
    Harrington Insurance Agency

  • City Scape

    "Jennifer was awesome!!! She listened to my problem and resolved it in a very short amount of time. She was courteous and a jewel to talk to. I wish I could get her help all the time!"

    Rose Mitchell

    Controller
    H & H Insurance Services, Inc.

  • City Scape

    "Laura has been great to work with, post Epic install. She is responsive and patient, and has really been of great assistance to our agency. Great job Laura!"

    Lakeshore Indemnity Group, Inc.

    Mick Braman

    Agency Principal
    Lakeshore Indemnity Group, Inc.

Chernoff Diamond

Very impressive and made me feel quite special as a customer because I knew Nicole did not just hang up and forget about my call. ...Read More
I wanted to write you to let you know how happy and impressed I was with Nicole’s assistance yesterday. Although we could not figure out why 2 policies were not showing on a book of business report I had run and I was just going to hand write them in, Nicole did not give up! A couple hours later I received an email from Nicole after she had more time to review the criteria I was using and determined the reason the 2 policies were not on the report. Very impressive and made me feel quite special as a customer because I knew she did not just hang up and forget about my call. During whatever spare time she found, she was able to review the criteria, the policies and figure out the problem. I was pleasantly surprised when I received her email later in the day. Nicole is a prime example of true customer service, caring not only to assist the client to their satisfaction by the end of the call, but to go above and beyond to get the exact reason for the problem and getting back to me so that I could run the report in full. All too often supervisors and managers hear of problems with services rendered. I feel it is even MORE important to let you know when exceptional service is given because these are the people that will continue to make clients happy and they are the representatives we, as clients, want to speak to.    collapse content

Kristin Hillkewicz

Administrative Assistant
Chernoff Diamond

Share My Applied Experience

We love hearing about the great experiences our customers have with Applied. Let us know about your Applied experience by filling out the form below.

 

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