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Customer Success

Hylant

Enhancing client focus and operational efficiency with technology

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Toledo, OH

Headquarters

31 Years

As an Applied Customer

Additional Info

Employees: 1,000+
Offices: 19

An integrated, digital platform to streamline operations and maintain a single view of the client

Hylant, a family-owned broker, previously faced significant challenges operating with multiple disparate systems across different functional lines, which caused disruption, inefficiency, and a fragmented view of their customers. To overcome this, Hylant made a strategic decision to simplify their systems to gain a singular view of their customers. This involved partnering with Applied® and adopting its broader ecosystem of technologies like Epic Benefits, Applied Pay®, Indio®, EZLynx Rating Engine™, and Ivans® to streamline operations and enhance client engagement. Learn how Hylant is evolving its operations and client relationships through a comprehensive technology ecosystem.

 

When I think about Applied and the ecosystem of the technology that Applied offers today and their future roadmap, it really is an important catalyst for what we're doing as an organization, which is bringing our view of the customer into a more singular perspective.

Joseph Herman

Chief Operations Officer

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