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Customer Success

Sea Mountain Insurance

Protecting evolving risks with clarity using Applied Book Builder

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Lynnwood, WA

Headquarters

3 Years

As an Applied Customer

Additional Info

Employees: 32
Offices: 1

Uncovering and acting on hidden exposures before they become costly gaps

As Sea Mountain Insurance expanded into new niches and served increasingly complex commercial clients, the agency recognized the need for deeper visibility into each client’s evolving operations. Businesses change quickly, and without the right tools, critical exposures can go unnoticed, putting both clients and the agency at risk.

To gain a clearer picture of every renewal and new business opportunity, Sea Mountain partnered with Applied to pilot Applied Book Builder™, leveraging data-driven insights to identify coverage gaps and support more informed client conversations. Integrated into their existing workflows within Applied Epic®, Applied Book Builder helps both seasoned and newer team members quickly understand a client’s full risk profile without the need for time-consuming research.

The impact was immediate. Sea Mountain now approaches renewals, onboarding, and prospecting with greater confidence, ensuring exposures are addressed early and conversations are more strategic. By equipping their team with actionable insight upfront, the agency strengthens protection for clients while supporting long-term growth.

 

Book Builder found a big exposure that we didn’t even know the client was doing. It gave us the opportunity to have a really good conversation and make sure we were truly protecting the client.

Maria Stevenson

General Manager

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