Customer Experience

My Applied Experience

At Applied, one of our core values is "to exceed expectations," so we truly appreciate when customers take the time to share the exceptional experiences that they've had with our associates. You can read those here or write one of your own. Whether you've been an Applied customer for a day or a decade, chances are you too have a great experience to share!

  • Blue monochrome image of high rise buildings at night.

    "Sonia was extremely helpful and was very patient with me being a novice. She gave me outlets to research more in detail, like Applied University. A definite asset to your company! 10 STARS!!"

    Gerri L. Knowles

    Insurance Agent
    Harrington Insurance Agency

  • Blue monochrome image of high rise buildings at night.

    "Jennifer was awesome!!! She listened to my problem and resolved it in a very short amount of time. She was courteous and a jewel to talk to. I wish I could get her help all the time!"

    Rose Mitchell

    Controller
    H & H Insurance Services, Inc.

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    "Laura has been great to work with, post Epic install. She is responsive and patient, and has really been of great assistance to our agency. Great job Laura!"

    Mick Braman

    Agency Principal
    Lakeshore Indemnity Group, Inc.

I received EXCELLENT customer service from one of your accounting support team members. She had wonderful patience with me as we navigated a complicated accounting situation. Thank you!!

Erica Feaga
Accounting Manager
Ware Insurance

It is a busy time of year for everyone in accounting, no doubt. I did want to take the time to tell you my outstanding experience with Kathy. It is not the first time I have worked with her, but my involvement has always been a positive experience....
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Phyllis Bazer
Controller
Poirrier Goup

I really appreciated Allison’s help with transactions. She sent me an email detailing how to do each step from the account to finalizing and I refer to it all the time. She is very patient and I’m grateful for her time!

Catherine M. Wilson
Administration
Wilson and Company Insurance Services, Inc.

When we first started with Applied Epic, we were naturally all pretty intimidated by the new system. Sandi really made a huge difference for our agency. Her warm, caring way of speaking and helping us understand the process was invaluable....
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Jennifer O. Scott
Accounting Department
Arroyo Insurance Services, Inc.

Awesome! My representative from Applied knew what I needed, told me where to find the file I needed. He was quick and efficient but exceptionally nice and friendly at the same time. I would definitely hire this person if I needed someone.

Dianne Hrehor
CFO
BDH Associates.com

Sonya was very patient, very sweet and very knowledgeable. She not only helped me resolve my problem, but she helped me set up a report for future use that will save me a lot of time. I rate her A+++.

Bonnie Batts
Accountant
Standard Insurance

Share My Applied Experience

We love hearing about the great experiences our customers have with Applied. Let us know about your Applied experience by filling out the form below.

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