Customer Experience

My Applied Experience

At Applied, one of our core values is "to exceed expectations," so we truly appreciate when customers take the time to share the exceptional experiences that they've had with our associates. You can read those here or write one of your own. Whether you've been an Applied customer for a day or a decade, chances are you too have a great experience to share!

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    "Sonia was extremely helpful and was very patient with me being a novice. She gave me outlets to research more in detail, like Applied University. A definite asset to your company! 10 STARS!!"

    Gerri L. Knowles

    Insurance Agent
    Harrington Insurance Agency

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    "Jennifer was awesome!!! She listened to my problem and resolved it in a very short amount of time. She was courteous and a jewel to talk to. I wish I could get her help all the time!"

    Rose Mitchell

    Controller
    H & H Insurance Services, Inc.

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    "Laura has been great to work with, post Epic install. She is responsive and patient, and has really been of great assistance to our agency. Great job Laura!"

    Mick Braman

    Agency Principal
    Lakeshore Indemnity Group, Inc.

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I worked with Barb recently and she was AWESOME! She not only answered my questions and fixed a couple of small issues that I was having with a report, she also recommended some changes to the report and set up a 2nd report for me to run to help me with the task at hand! I want a Barb in my office!

Leisa K. Weatherford
Commercial Department Manager
Insure Champaign

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I just wanted to drop a note about the excellent service I recently received from Maurice. I was very impressed by his knowledge of the system and the manner in which he interacted with me....
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Terry Wiggins CLU, LUTCF
Agency Principle
Wiggins Insurance

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I want to take a moment to thank Nick for his assistance today with a question I had for my log in. He went above and beyond the call of duty....
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Christy O’Gara
Christy O’Gara
Integritas Insurance Group

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Barb was very helpful and patient. She anticipated my needs by telling me things I hadn't thought of. She went above and beyond by staying on the phone with me while I went through the steps to import risks.

Mari Fridenmaker
Account Analyst
Pritchard & Jerden

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Our interface contact during our Applied TAM to Applied Epic transition, Laura, is awesome. She has been very quick to respond, knowledgeable, and incredibly helpful....
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Peter Andersen
Manager of IT and Marketing
Levitt-Fuirst Associates, Ltd.

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We have just started transitioning to Real-Time for our agency and I really don’t think we would be able to move forward without the help from Lynne!...
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Tara Knight
CL Select Accounts Manager
Charles L. Crane Agency

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We love hearing about the great experiences our customers have with Applied. Let us know about your Applied experience by filling out the form below.

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