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Work the renewal season from one list
Every expiring account sits in one list with its own status, so nobody rebuilds it each month.
For Personal Lines Brokerages
Write the whole household, and keep it at renewal
You see the household’s coverage the moment a renewal opens. Rating across your markets starts from what’s already there.
Grow the book without growing the team
In personal lines, revenue follows volume, and volume is capped by how much one account manager can carry. Renewals, remarketing, and routine service requests compete for the same hours, so cross-sell and retention get whatever time is left. Applied Epic keeps renewals tracked from start to finish, works remarketing at scale, and surfaces cross-sell, so you can retain more of the book and write more for each household, without adding headcount.
What a renewal book needs
A broker management system has to hold renewal volume, rating, outreach and self-service on one account, or the cost to serve climbs with every policy.
Rate home and auto from the client’s account
Rate home and auto across your markets through Applied Rating Services, and what binds stays on the account.
Offer the household its next line
Cross-sell campaigns build from your own client and policy detail, ready to send to the households that fit.
Put documents and ID cards in the client’s app
Documents, pink slips, payments, and coverage detail are all available to clients on a branded mobile app.
What customers are saying
Frequently asked about personal lines
By working the renewal season as a tracked list rather than a monthly scramble. Every expiring account carries its own status, so nothing lapses because a spreadsheet was out of date, and remarketing starts while there is still time to place it.
Rounding out the household helps too. A client with three lines is harder to move than a client with one.
Volume, first. Personal lines software has to hold renewal tracking, comparative rating for home and auto, cross-sell outreach and client self-service on the same account, or the cost to serve rises with every policy added.
The test is whether an account manager can carry more of the book this year than last.
It is when the account detail is already there. Most of the cost of remarketing is rekeying the risk, so brokerages that rate from the existing account get through far more of the season than those rebuilding each quote by hand.
The alternative is quietly losing the accounts you never got to.
A rater returns prices from insurers for a given risk. A broker management system holds the client, the policies, the documents, the billing and the servicing history for the life of the relationship.
Brokerages run into trouble when the two do not share an account, because the risk then gets entered twice and the two records drift apart.
Keep it, and grow it
See what a tracked renewal season does for retention, and what the rest of the household adds on top of it.