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Take in every submission format your agents send
Emails, PDFs, and ACORD forms arrive as structured data that your systems can already read and your underwriters can start working on.
For IT leaders
Connect to your broker channel without replacing your core systems
Receive structured submissions and send policy data directly to the systems brokers already use, without pulling your team away from the product roadmap.
Connect once and simplify intake across the broker channel
One connection reaches brokers across every line you write and every brokerage management system they use, and your existing team maintains it.
The work you no longer build
Connectivity, digitization, and delivery all used to arrive as engineering requests competing with your roadmap for the same people.
Your underwriting team keeps the system it already uses
Add intelligent risk intake and evaluation upstream of the systems your underwriters already use, without disrupting downstream workflows.
Expose rating where your brokers place business
A CSIO-standard quote request reaches your rating service straight from the broker’s management system, for commercial and personal lines.
Policy data lands in the systems your brokers work in
Policy documents and data arrive in each brokerage’s own system in CSIO format, which is where brokers look for them first.
What IT leaders report
Frequently asked about insurer IT
An insurer integrates a distribution platform with its core systems through APIs and an agreed data contract, not by replacing the systems underneath. Zurich kept the underwriting workbench its own teams already used and put the digitization layer upstream of it.
Your policy administration and core systems stay where they are. What changes is the condition the data arrives in.
Buy the foundation, build what differentiates you. A tier-one insurer had an in-house prototype running within a year, then put the rollout to its forty-plus lines of business for more than three years.
What you build instead is the pricing and risk-selection logic no vendor can copy for you.
Deploying AI at scale in insurance depends less on the model than on connectivity: the platform has to link risk data end to end, wherever it originates, or the automation stops at the first system boundary. Extraction alone is close to a commodity now.
Orchestration is the part that changes the operating model, and it’s the part that needs your integrations.
Usually the opposite. The alternative is several point tools, each needing its own connection to your core systems, and that’s the surface you end up securing. One platform covering intake and delivery leaves you a single connection to monitor.
Zurich went further and moved to self-serve deployment, so its own teams run the platform.
Connect without the rebuild
Start with the connections your brokers have today, and keep your engineers on the roadmap you own.