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Servicing capacity without new hires
The same team carries more policies when a change is entered once and reaches quoting, servicing and billing on its own.
Applied Epic®
Keep every policy accurate from issuance through renewal
Your team issues, endorses, renews and cancels from one account. Insurance policy management software keeps client and coverage details current at every stage.
Every handoff retypes the policy
Between issuance and renewal, the same policy details get typed somewhere new at every handoff. Details go into a spreadsheet, then a quoting tool, then an email, and nothing carries forward. Servicing has scaled only by adding headcount.
Applied Epic keeps quoting, servicing and billing on one account, so an endorsement or renewal updates every one of them.
Key benefits
What connected policy lifecycle management changes for a Canadian brokerage
Coverage details that stay right
An endorsement posts once and servicing, quoting and billing reflect it, so what the client is told matches what the insurer has.
Retention at renewal
Clients notice when a renewal arrives with a coverage conversation rather than a bill, and that is what keeps the account.
Revenue on every change
A mid-term change reaches billing as part of posting it, so a coverage increase doesn't go out unbilled.
Each stage of the lifecycle picks up where the last one left off
How it works
Keep policy details accurate at every change
Enter the policy details at issuance and then at every change, every servicing event or financial update, the acount is kept up to date and activities tracked. One view for all details and documents.
Post a mid-term change once
Send an endorsement or cancellation against the existing policy, and it reaches servicing and billing on its own. Keep all teams in sync off a single client record.
Take insurer downloads straight to the account
Receive renewal notices, endorsement confirmations and commission updates from insurers through CSIO download into Applied Epic. Downloads keep you and your carriers in sync.
Work every active renewal from a single prioritized list
How it works
Centralize and speed up renewals
Consolidate active renewals into one view, so you work the list instead of rebuilding it from expiration reports and inboxes every week.
Prioritize renewals based on urgency
Surface accounts by how close they are to renewal, so the list works in the right order. Quickly identify which could be at risk.
See where a renewal has stalled
Track the full renewal pipeline in one place, including the accounts that have stopped moving.
Key features at a glance
The policy carries its own history, its billing and its next renewal without anyone rebuilding them.
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New business to bound policy
A quote that binds becomes the policy on the client's account, with coverage detail intact.
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Endorsement processing
Mid-term changes post against the existing policy and flow automatically to servicing and billing.
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Documents and coverage history
Forms, correspondence and every past coverage change stay with the policy for the life of the account.
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Renewals from in-force policies
Each renewal is created from the policy already on the account, with coverage and history attached.
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Billing and commission
The policy drives what gets invoiced and what commission is due, without a second entry.
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New business prospecting
Coverage and renewal detail stay with the account, so your team can see where a client is underinsured.
What customers see from Applied Epic policy management
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2 hrs
Saved per day
One Skogman Insurance team member stopped summarizing emails by hand, getting up to two hours back.
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97%
Clients retained
Up from 94% at ChurchWest, while premium doubled in five years on Epic.
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7%
More efficient per employee
One agency’s first full year on Applied Epic, with the gain expected to hold.
Frequently asked about Applied Epic policy lifecycle management
Insurance policy management software is the system a brokerage uses to manage a policy from issuance through renewal or cancellation, including any mid-term endorsements, with client and coverage data on one policy. In Applied Epic, that account connects directly to quoting, servicing, accounting and reporting, with active renewals surfacing in one prioritized workspace so every expiring policy is visible before the expiration date.
An endorsement posts against the existing policy, so the change reaches billing without anyone having to re-enter it. The account is accurate the moment the change is made, and the next person who opens it works from that same updated view.
The insurance policy lifecycle is the path a policy follows from issuance to renewal or cancellation, including any mid-term endorsements. Managing it well means every stage draws on the same client and coverage data, so the account stays accurate as the policy changes.
It orders active renewals by how close they are to the renewal date, so your team works through the list in sequence. Team leads see the same pipeline, including where an account has stalled, without pulling a separate report.
Policy administration systems are usually insurer platforms for issuing and rating products. Applied Epic is the brokerage-side equivalent. It manages the policies you place with insurers across issuance, endorsement, renewal and cancellation, and connects them to servicing, accounting and reporting. Brokerages searching for a policy administration system generally want insurance policy management software built for distribution.
Go deeper on Applied Epic policy management
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Webinar
Surpassing Customer Expectations and Enhancing Business Operations
In this on-demand webinar, our presenters will explore ways to simplify the customer experience journey, transforming digital workflows that allow staff more time to service clients and prospects, and using technology to extend professional advice at critical points throughout the policy lifecycle.
View Now
Ready to connect the full policy lifecycle?
Bring issuance, endorsements and renewals onto the account your team already works from. Talk to us about moving your book to Applied Epic.