The Seltzer Group increase client retention at every touchpoint
As consumers today expect more digital interactions across all channels for customer service, The Seltzer Group realized they would need to keep pace with the changing service needs and expectations of their clients by providing various technologies that enhance the customer experience. Watch this Success Story to learn how Applied Epic, Applied CSR24 and Applied Mobile enable The Seltzer Group to enhance the customer experience and drive client retention.
"I never want the walls of our agency to be a limitation of where we can go."
Andrew Supeck
Director of IT
