Customer Experience

Customer Success

Watson Insurance Agency leverage a single foundation to build their digital agency

As one of the largest agencies in the Southeast, Watson Insurance Agency employs more than 70 associates who are committed to providing quality customer service and continually adopting new, innovative technologies. The agency leverages a suite of Applied software, including Applied Epic, Applied CSR24 and Applied Mobile, to take advantage of every business opportunity in today’s technology-enabled marketplace. The digital automation through Applied software and forward-thinking strategies of Watson create a business that is leading the way as a digital agency.

"Having all of our data in one place is awesome – I don't have to pull multiple reports and put them into spreadsheets. Applied EpicOnline does the reports and it's a lot simpler."